Frequently Asked Questions

What kind of clothes should my kids wear?2018-06-02T09:00:13-04:00

Your kids should wear active clothes. They will the running around a lot!

Is it possible to have more time?2018-05-29T20:52:42-04:00

You will have the full amount of time booked. If you would like more time, please let us know when you book so that we can incorporate that into our schedule. However, if you do not book more time, then we cannot provide you more time as others will be waiting to start their games.

Will other people join our group?2018-05-29T20:52:00-04:00

If you booked a private party, no other people will join your group.

How long before my start time should I arrive?2018-05-29T20:51:07-04:00

Please arrive 15 minutes before the start time in order to have enough time to sign waivers and welcome stragglers.

How far in advance should I book?2018-05-29T20:50:17-04:00

We recommend booking at least 2 weeks in advance. However, spots sometimes do open up, so we recommend you give us a call.

Can my child choose his/her gun?2018-05-29T20:49:32-04:00

Yes, we have hundreds of Nerf blasters available!

What is the minimal age? His brother is 5 years old, can he play?2018-05-29T20:48:18-04:00

Our stated minimum age is 6, but we are flexible as long as the parents approve.

Will someone take care of the group?2018-06-02T08:57:37-04:00

Yes, during the activities there will be between one and three animators with the kids depending on the size of your group.

Do you provide food?2018-05-29T20:31:19-04:00

No, however we are more than happy to help arrange catering or provide the phone number for pizza delivery.

Do I need to book or can I drop-in?2018-03-14T16:30:19-04:00

Please make a booking online before coming in.

Our regular hours are:

  • Mon: 12:00 – 21:00
  • Tues: 12:00 – 21:00
  • Wed: 12:00 – 21:00
  • Thurs: 12:00 – 21:00
  • Fri: 12:00 – 22:00
  • Sat: 11:00 – 22:00
  • Sun: 11:00 – 21:00

If you would like to make a booking outside of our standard operating hours, please email us at info@sportsdecombats.com.

What should I wear when I come?2017-02-20T21:30:15-05:00

We recommend gym attire with clean running shoes, and closed-toe shoes for the Rage Cage. All other equipment is provided.​​

What forms of payment do you accept in store?2017-02-20T21:29:02-05:00

We accept cash, credit, and debit.

Can I bring my own camera to videotape or take photos?2017-02-20T21:28:13-05:00

Yes, but Sports de Combats will not be responsible for any damaged personal items.

Do you clean the face masks?2017-02-20T21:27:28-05:00

Yes, we clean and disinfectant each mask after every use.

Can I host a private event?2017-02-20T11:55:26-05:00

Please email us at info@sportsdecombats.com for private events.

What is your cancellation policy?2017-02-20T11:54:23-05:00

Changes in booking are treated and regarded as a cancellation (same cancellation policy)
Booking Change: If you would like to change your booking time please email info@sportsdecombats.com.
Booking Cancellation: If you would like to cancel your booking please note our cancellation policy:

  • 24 hrs or less: 0% refund
  • 24-72 hrs: 50% refund
  • 72+ hrs: 100% refund

Booking Mistake: If you make an incorrect booking, don’t worry! We got your back, just email us at info@sportsdecombats.com to make a booking change.

What does cancelled mean on your schedule?2017-02-20T11:51:41-05:00

We have blocked certain time slots for events we are hosting at that time.

When should I arrive for my booking?2017-02-20T11:50:43-05:00

Please arrive 15 minutes before the start of your booking, to allow time for signing waivers, getting changed and prepared, etc.

What is the age range for your activities?2017-02-20T11:48:59-05:00

Archery Range/Lessons: 12 years+

Axe/Knife Throwing: 12 years+

Combat Archery: 12 years+

Dart of War: 5 years+

Rage Cage: 18 years+

Riddle Room: Any age


I booked for a certain number of people but now more people are coming, can they still come?2017-02-20T11:43:25-05:00

Yes they can come if there are spots left. You may e-mail us at info@sportsdecombats.com.

Will your staff watch over our possessions?2017-02-19T23:36:37-05:00

Sports de Combats is not responsible for items left in cars or on the premises. Lockers are available on site for personal items but individuals must provide their own lock, or rent a lock from our reception.

I have friends who just want to stay in the training range and do not want to participate in the game. Do they still have to pay?2017-02-20T10:31:26-05:00

If your friends any family are not participating in the activities, they can absolutely come and hang out for free. We love the company!

If I book a time slot, will there be other people playing with us?2017-02-20T10:33:50-05:00

Yes, for public bookings it is likely your group with be paired up with others. If you want to book for a private party, please e-mail us at info@sportsdecombats.com.

Can I call Uber or a Taxi to come to your place?2017-02-20T10:34:58-05:00

Yes, you can call Uber or a Taxi.

You took some pictures of our group, where did the photos go?2018-05-29T20:20:14-04:00

We post them up on our Facebook page. If you don’t see your photos in the next few days, you may message us on Facebook or e-mail us at info@sportsdecombats.com.

Is the Rage Cage soundproof?2017-02-20T21:34:02-05:00

No, it is not, but feel free to be as loud as you want, it’s part of the Sports de Combats ambiance!

What happens if I come late? Can we start later?2017-02-20T10:42:24-05:00

No, we cannot start later because usually there will be other groups booked along with your group or immediately after.

Do you have water fountains?2017-02-20T10:43:20-05:00

There are no water fountains on the premises. However, we do have chilled water bottles for sale for $1.00 each.

Do you have change rooms?2017-02-20T11:39:12-05:00

Yes, we have washrooms where you can change.

Do you have lockers?2017-02-20T11:40:21-05:00

Yes, but you will need to bring your own lock or rent a lock from the reception.

I checked last night you had time slots open, when I checked again the next morning, the times are gone, what happened?2017-02-20T11:41:57-05:00

We have a 6 hours cut-off time for booking online. If you would like to book a time and it is not there, you may e-mail us at info@sportsdecombats.com to see if there are still spots left.


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